New updates are being added at the bottom of this story…….
Original story (published on January 22, 2022) follows:
Owned by Samsung Electronics, SmartThings is an automation company based out of Mountain View, California. Last year, Samsung updated the SmartThings Framework with several new home automation capabilities.
SmartThings also has a mobile presence feature that gives the app the ability to detect when users enter a particular location so they can trigger an automation task.
It works by using the phone’s location like a sensor, But according to recent reports from iOS users, the SmartThings presence feature is not working unless they leave the app open all the time.
While some said that the SmartThings presence issue has been rampant since July last year, it looks many were affected after updating their device to iOS 15.
On further investigation, we found that some geofencing apps such as Honeywell and iConnectHue are also facing the same issue, indicating that the problem is with iOS 15 and not the SmartThings app.
Moreover, some reports suggest that SmartThings developers are allegedly aware that the presence feature is buggy at best on iOS 15 and are working on fixing the same.
Some also say that the issue has been fixed in iOS 15.3 public beta.
But while Apple is yet to say anything on the matter, it is still unknown if the problem is with iOS 15 or the SmartThings app.
As always, we’ll keep an active track of the developments on this one and update the story, as and when required.
Update 1 (February 22, 2022)
12:12 pm (IST): According to user reports, the stable iOS 15.3 update seems to have fixed the iPhone presence issue on SmartThings app. However, reports (1, 2) of the same problem are now showing up from the app’s Android camp after a recent update.
As it stands, location triggering is not working on Android, but perhaps rolling back to the older version may alleviate the issue as we wait for an official solution.
Note: We have more such stories in our dedicated iOS Section so be sure to follow them as well.
PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.
