Some iPhone users have been complaining that their proximity sensor not working on iPhone XS and XS Max. This is not a big problem. I will tell you some tips to solve this problem easily. this article will help you to get rid of this problem.

Solution 1: Restart Phone

  • Press the Power Button and either Volume Up or Down Button until getting a power off slider.
  • Then drag the slider to turn off your device.
  • Wait for 20 to 30 seconds.
  • To turn on your iPhone, press and hold the Power Button until getting a Apple Logo.

Solution 2: Force Restart your iPhone

  • Press and release Volume Up button.
  • Press and release Volume Down button.
  • Press and hold the Side button until the Apple logo appears.

Solution 3: Update iOS

  • Open Settings app on your iPhone.
  • Tap “General”.
  • Tap “Software Update”.
  • If update is available, then tap “Download and Install”.

Solution 4: Reset All Settings

  • Go to Settings -> General -> Reset.
  • Tap “Reset All Settings”.
  • Enter the passcode if prompted.
  • Again tap “Reset All Settings” in the pop-up box to confirm this process.

Solution 5: Hard Reset your Device

  • Go to Settings on your iPhone.
  • Tap “General”.
  • Now, tap “Reset”.
  • Select “Erase All Content and Settings”.
  • Enter the passcode of your phone if prompted.
  • Again tap “Erase All Content and Settings” in the pop-up box to confirm.

Solution 6: Restore your iPhone with Recovery Mode

  • First, connect your iPhone to the Mac or PC through USB cable.
  • After it connects, press and quickly release Volume Up button.
  • Now, press and quickly release Volume Down button.
  • Then press and hold the Power/Side button until it restarts. Don’t leave this button until your phone get into Recovery mode.
  • Release this button when you see your phone connect to iTunes.
  • In iTunes window, it shows your iOS device is in recovery mode. There you can see two options that Update or Restore.
  • Select “Restore”.
  • You have to wait until the process is completed.