Some iPhone XS Max users have been complaining that their iPhone stuck on FaceTime call ending. I too had this same problem on my iPhone XS. It was really frustrating to me. Somehow I fixed this problem. In this article, I am going to tell you those solutions to solve this problem.

Solution 1: Restart your iPhone

  • Launch “Settings”.
  • Click “General” -> click “Shut Down”.
  • After a few seconds, again turn on it.

Solution 2: Reset Network Settings

  • Go to Settings on your iPhone.
  • Tap “General”.
  • Tap “Reset”.
  • Select “Reset Network Settings”.

Solution 3: Toggle Off and On FaceTime

  • Open “Settings”.
  • Scroll down the page to find “FaceTime” and click it.
  • Toggle off FaceTime and then wait for few seconds.
  • Now, you will toggle on it.

Solution 4: Reset All Settings

  • Go to Settings on your iPhone.
  • Tap “General”.
  • Tap “Reset”.
  • Select “Reset All Settings”.
  • Enter the passcode if prompted.
  • Again tap Reset All Settings in the pop-up box to confirm.

Solution 5: Force Restart your iPhone

  • Press and release Volume Up button.
  • Press and release Volume Down button.
  • Press and hold the Side button until the Apple logo appears.

Solution 6: Check for Software Update

  • Open Settings on your iPhone.
  • Tap “General”.
  • Scroll down the page to find Software Update.
  • If an update is available here, you just tap “Download and Install”.
  • Then follow the instruction to update the software.

Solution 7: Restore your iPhone with Recovery Mode

  • First, connect your iPhone to the Mac or PC through USB cable.
  • After it connects, press and quickly release the Volume Up button.
  • Now, press and quickly release Volume Down button.
  • Then press and hold the Power/Side button until it restarts. Don’t leave this button until your phone gets into Recovery mode.
  • Release this button when you see your phone connect to iTunes.
  • In the iTunes window, it shows your iOS device is in recovery mode. There you can see two options that Update or Restore.
  • Select “Restore”.
  • You have to wait until the process is completed.